FAQ's
Have any questions? Get them answered below.
Runitup is a food delivery platform that equally supports Merchant's, Drivers and Users alike. For more information on this visit the About Us Page
Currently, Runitup operates exclusively in the Melbourne region, but stay tuned for our expansion into greater Australia.
If you operate as a business, click on 'Become a Merchant.' If you want to operate as a driver, go to the 'Become a Driver' page
The Influencer Page is a dedicated space where content creators and social media influencers collaborate to create food-related content and assist restaurants in enhancing their social media presence.
Sure can. On both the search page and the menu page, you’ll see a message at the top of the screen that says, “Delivery for Today at ASAP.” This is the default setting. Click that, and you can select any delivery or pickup time up to one week in advance. Press Update and you’ll be ready to place your future order.
If your order is scheduled for ASAP delivery or pickup, the merchant will already be in the process of preparing the order. For that reason, any changes or cancellations are best sent directly to the merchant. If your order is scheduled for delivery or pickup at some point in the future, you can cancel or change the order up to one hour before the scheduled time. Go into your Order History, locate the “Awaiting order” and click the “Cancel order” button.